Terms & Conditions

    Below terms & conditions apply to all products sold by Connoisseur Hospitality Supplies.
    1. All prices exclude VAT.
    2. Prices are subject to date of delivery and exchange rate fluctuations, and are subject to change without prior notice.
    3. Prices exclude delivery to all areas.
    4. For all special size items full payment is required before commencement of production.
        Production lead time is  1 - 2 weeks, depending on production capacity and raw material availability.
    5. Quotations are valid for 72 hours
    6. Payment terms are 75% deposit and 25% payable before delivery.
    7. Please make sure of all measurements, qualities and quantities ordered as Connoisseur Hospitality Supplies (Pty) Ltd,
        will not be held liable nor accept any returns in the event that goods are incorrectly ordered by the customer and correctly manufactured by the factory as per quotation accepted via signature or deposit payment. 
    8. For hygiene purposes all returns must be unused, unwashed, in their original packaging and accompanied by a Tax
    9. All returns and defects must be reported within 48 hours after delivery in writing and are subject to presentation of a tax invoice  .
    10. Orders to be dispatched same day as date of order confirmation will be subject to a 10% admin fee (10% of the value of the order)
    11. All signed Connoisseur Hospitality Supplies sales orders or deposit payments, will be considered as official and acceptance of our terms and conditions.
    12. Any products that have to be personalised, embroidered or screen printed will require full payment on acceptance of quotation.
    13. Please note that there are box or bale sizes applicable on certain items. (Please enquire)
    14. All goods remain the property of Connoisseur Hospitality Supplies until fully paid for.
    15. E and OE   
    Please inquire about our Export Terms & Conditions.